Terms of service

These Terms of Service govern your use of PawSlumber.shop and purchases made through our online store.

By accessing our website, browsing our products, creating an order, or otherwise using our services, you agree to these Terms of Service and any policies incorporated into them by reference.

1. Online Store Terms

You may use this website only for lawful purposes. You agree not to use PawSlumber.shop in a manner that violates applicable laws, infringes the rights of another party, interferes with the operation of the website, or attempts to compromise its security.

2. Product Information

We make reasonable efforts to present our products accurately, including descriptions, dimensions, colors, features, and photographs.

However, the appearance of colors may vary depending on your screen, device, lighting, and display settings. Minor variations may also occur where appropriate due to manufacturing or product updates.

We may update product information when reasonably necessary.

3. Prices

Product prices are displayed on PawSlumber.shop and may change from time to time without prior notice.

The price applicable to your purchase is generally the price displayed during checkout when your order is submitted, subject to correction of obvious errors where permitted by law.

4. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We reserve the right, where reasonably necessary and permitted by applicable law, to refuse, limit, or cancel an order because of circumstances such as product unavailability, suspected fraud, payment issues, incorrect pricing, or inaccurate order information.

If payment has already been collected for an order that we subsequently cancel, an appropriate refund will be issued.

5. Billing and Account Information

You agree to provide accurate and current information when making a purchase, including appropriate billing, shipping, and contact information.

Customers are responsible for reviewing their shipping address before submitting an order.

6. Shipping

PawSlumber.shop offers free worldwide standard shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, holidays, or other logistical events.

Additional details are available in our Shipping Policy.

7. Returns and Refunds

We provide free eligible returns and refunds within 30 days of delivery, subject to our Return & Refund Policy.

Customers should review that policy before initiating a return.

8. Intellectual Property

Unless otherwise stated, website content belonging to PawSlumber.shop—including original text, graphics, branding, logos, layouts, and other original materials—is protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or modify protected PawSlumber.shop materials without appropriate authorization.

9. Third-Party Services

Our website may use third-party services to support functions such as payment processing, website hosting, analytics, shipping, or other business operations.

Your interaction with certain third-party services may also be governed by their applicable terms and policies.

10. Disclaimer

We aim to provide accurate and useful product information. However, individual pets vary in size, behavior, preferences, and needs.

Product descriptions are intended for general informational purposes and should not be interpreted as veterinary or medical advice. Pet owners are responsible for selecting and using products appropriately for their animals and supervising use where appropriate.

11. Limitation of Liability

To the maximum extent permitted by applicable law, PawSlumber.shop will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our services, business practices, or legal obligations.

The latest version will be published on PawSlumber.shop with an updated revision date.

13. Contact

Questions regarding these Terms may be directed to:

PawSlumber.shop
2185 O'Brien Ave Saint-Laurent, QC H4L 3X1 Canada

Email: support@PawSlumber.shop
Phone: (613) 755-4015